How to contact us?
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Get in touch
Send an email to : info@matoketours.com
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Opening hours
Monday to Friday, 9AM – 5PM (EAT)
Send an email to : info@matoketours.com
Monday to Friday, 9AM – 5PM (EAT)
Matoke Tours Africa is amongst the leading tour operators in Uganda who actively contributes towards developing the tourism industry in a way that reflects our care and respect for the destination and its people. We’ve had our office in the capital city of Uganda since 2007, and are proud to have built partnerships as a DMC with tour operators worldwide, representing travelers from Europe, America, Africa, the Middle East and Australia. Some of our currently active partnerships date back to our very beginning in 2007, along with more than 30 tour operators who have worked with us for the last 5 to 10 years.
In 2022 we have proudly exceeded a total of 15,000 travelers that we have welcomed to explore Eastern Africa, counted since our start in 2007. On average, we successfully execute between 250 trips per year, ranging from private arrangements to large group tours.
In December 2022, Matoke Tours received the Ekkula Tourism Award for being the ‘Most Sustainable Tour Operator’ in Uganda! With sustainability as a guiding principle at the core of our business, we will always strive to contribute to a more inclusive tourism industry, diverse low-impact tourism products and tours designed to create a positive impact for our destination.
We are thankful to see our efforts recognised by colleagues in the tourism industry through this important award.
“When I started at Matoke Tours, I considered it as a golden opportunity to contribute to an exciting positive thinking and fast growing company in Uganda’s vibrant tourism sector, and therefore there was vast potential in the company to grow my experience and shape my dream.
I love how Matoke Tours’ core values are people centered. The past decade I’ve experienced Matoke Tours’ inclusive culture. Unlike most companies, Matoke Tours facilitates meetings of directors, administration, consultants, finance and field guides to discuss products and itineraries that are being developed, and guides like myself are given a floor to share our opinions and advice and it’s adopted. Matoke Tours has good core values and practices social responsibility to the communities where we operate, including the commitment to uplifting the standards of women in tourism.
Matoke Tours’ clients are always good and organized, and in many instances I attribute that to the very good and extensive information they receive from their tour consultants at Matoke Tours, who engage them prior to their vacation. In my opinion, it’s one of very few companies where clients realize value for money.”
“I am one of Uganda’s female tour guides. Before I participated in Matoke Tours’ female guides training with mentorship from the facilitators, getting trips was difficult. This training helped me gain exposure, knowledge on how to handle clients and to master routes, which was a big challenge. No tour operator would trust me with their clients, until now; Matoke Tours’ Female Tour guide training has kick-started my career.
After the training I started working as a guide. The day I felt like dreams come true was the day I was called to lead one of Matoke Tours’ trips. I had always wished to work for Matoke Tours because of how outstanding and unique they are compared to other Ugandan based companies.
Matoke Tours is consistent in monitoring my progress regarding my guiding experience, just like a parent. I gained confidence and started doing back to back trips. I received good reviews and now I can say thank you Matoke Tours for mentoring women and making them stand out in the male dominated industry.”
As we are dealing with a highly competitive market, the partnering tour operators we work with as a DMC remain confidential. However, we are thrilled to share personal testimonials from travel consultants, tour leaders and business owners that work with us.
Barry : “Matoke has been uniformly helpful in planning my trips. They are always friendly and responsive. When changes are needed, Matoke is flexible and reasonable. Without hesitation I seek out Matoke to assist in planning East Africa trips…
Brinka : “We have been working with Matoke Tours for more than 10 years now. Our collaboration began in 2012 at the ITB in Berlin. Getting to know each other was followed by a lively exchange…
Philippe : “Always a pleasure working with Matoke Tours. Accurate and quick response to requests/questions and a superb service on the spot! For Uganda, one partner : Matoke! …
SafariBookings.com is the world’s largest resource for comparing tour operators in Africa through reviews. Matoke Tours is proudly listed as ‘top rated tour operator’ with a 5/5-star rating, rated by over 300 individuals who traveled with us to Eastern Africa from at least 40 different source markets worldwide.
Matoke Tours takes lead in actively contributing to developing the tourism industry, particularly in Uganda, which is the heart of our operations. We have both initiatives through formalized cooperations with partners from the tourism industry, and programs fully initiated and executed by Matoke Tours. Our initiatives are focussed on creating opportunities for a more inclusive industry. This regards both gender inclusion and inclusion of all regions in Uganda to have equal opportunities to participate in, and to earn revenue from tourism activities. To read about how Matoke Tours makes a difference for the tourism industry in Uganda, visit our ‘initiatives’ page.
Feel free to get in touch if you have inquiries about our products or services, or of you have a general question.
Get to know the people behind Matoke Tours’ products and initiatives
